Shipping policy
Shipping Policy
At Goa Specialty Coffee, we strive to ensure that your order is processed and delivered as smoothly as possible. Please read our shipping guidelines below:
Processing Time
- Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays).
- Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
- We offer standard shipping across the UK and internationally.
- UK Delivery: Standard shipping typically takes 3-5 business days.
- International Delivery: Shipping times vary by location, typically between 7-14 business days. Please note that delivery times may vary depending on the destination and customs processing.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and the size of your order.
- Free shipping is available for orders over [insert threshold, e.g., £50].
Customs, Duties, and Taxes
- International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer. These charges are not included in our shipping costs and vary by country.
Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us immediately at admin@goacoffee.co.uk. We will work with the courier to resolve the issue as quickly as possible.
Questions?
- If you have any questions about our shipping policy, feel free to contact us at admin@goacoffee.co.uk.